The improvement module can be operated easily and intuitively by employees. Thanks to the browser-oriented interface and the understandable user interface, the tool can be learned quickly without extensive training.

IMS PREMIUM improvement is multilingual and can be adapted to different user groups via user permissions and roles.

Regardless of the problem - whether a customer complaint, process deviation, audit or improvement suggestion, errors in production or procurement - with IMS PREMIUM Improvement, deviations and measures can be recorded individually or coherently and processed clearly.

Improvement events and measures are communicated to individual users or entire groups. The IMS PREMIUM Improvement module controls the processing of the measures in a workflow and event-oriented manner. New measures are communicated to the people involved via email and browser-based to-do lists. Rules control the process and type of processing. The progress of implementation is transparent and visible at any time.

• Easily adapt workflows, input fields and masks to your requirements
• Integrated configuration tool; no programming required
• User roles can be assigned individually according to needs
• An authorization system regulates the input and output of data
• Search functions and representations for the corresponding user groups

The recording of deviations and measures in the IMS PREMIUM improvement is based on the phases of the Deming circle Plan-Do-Check-Act. The clearly defined statistics document the processing process for everyone involved. The assessment communicates and demonstrates the success of the measures.

Together with the IMS PREMIUM Organization and/or IMS PREMIUM Processes modules, this results in comprehensive integration. Each improvement can be assigned the corresponding organizational unit or process. By using connectors, customer, supplier, order or item data is available in every process step. Data that has already been recorded from ERP, HR systems and any other databases can be used without redundancy.

Extensive evaluation options allow you to search for, check and query the current status of individual improvements and measures at any time. The effectiveness of measures is shown by the results achieved and cost savings; statistical functions indicate their implementation, time period and organization.

Document management is integrated into the improvement module. Electronic documents are assigned to individual improvement events and measures. Letters, pictures, measurement results, drawings and emails document the measures.

• Supports all types of management systems such as ISO 9000 or EFQM model
• Intuitive, easy to use interface and therefore very little training required
• Modeling of all company processes by displaying the individual stages
• Possibility of process maintenance by process owners and process teams
• Intuitive, easy-to-use interface
• Freely configurable content and processes for customer complaints, error messages, suggestions for improvement, deviations from audits and controlling
• Simple planning and monitoring of measures for quick implementation
• Appointment monitoring with warning function using to-do lists and email sending
• Konfiguration von spezifischen Abläufen und Anforderungen
• Integrated document management
• Role concept for user groups
• History through status tracking and involved employees
• Cost/benefit evaluation
• Search engine for individual queries
• Generation of PDFs based on all content
• Comprehensive evaluations and statistics, also in Excel
• Generation of specific 8D reports
• Multilingual user guidance
• Import of customer and/or product data