Flexible solutions for end-to-end process digitization
Diverse. Individually tailored to your needs or pre-configured ready to use.
With IMS solutions, you can automate your processes and forms and enable executable processing. With the help of multi-level workflows (which trigger new processes and measures at the push of a button), rule-controlled release steps and flexible form design, numerous application scenarios can be implemented.
Executable process execution thanks to continuous, multi-level workflows
Flexible form design for numerous applications suitable for everyday use
Rule-controlled release steps for more efficiency and safety
Various application scenarios such as audit, CIRS, customer complaints
Completely digitalizable processes for a paperless management system
Automated distribution of tasks and content
Standard-compliant thanks to implementation of measures based on roles and authorizations
Unrestricted mobile & cloud capability thanks to state-of-the-art web technology
A selection of preconfigured solutions at a glance
Click on the desired solution to find out more.
Staff entry - simple
Impress new employees right from the start with a smooth and professional staff entry! All preconfigured steps - such as the staggered data collection (by personnel and IT managers) or the assessment of whether all data is complete - are carried out in a role and authorization controlled manner, which provides optimal protection of personal data in particular. The resulting task distribution is completely automatic (to IT managers or facility management). After implementation, the distribution of information to all necessary persons is also automated.
Personnel entry with Active Directory connection
Compared to the "Staff Entry - simple" solution, this offer has a direct Active Directory connection. This means that an Active Directory user is automatically created as soon as personnel and IT managers have implemented their tasks and the "Tasks IT" step has been completed. Benefit from more efficiency and integrate your Active Directory into IMS PREMIUM.
Process execution evidence
Use multi-stage, audit-proof approval processes and create system-controlled verifications at the push of a button. Without paper, the "Process execution verification" solution ensures that the "6-eye workflow" is processed by the persons selected during execution. Clear representations show at a glance which verifications an employee still needs to provide. New employees can also see immediately for which topics proof of training is required.
Audit with findings and measures
The solution "Audit management with findings and measures" supports companies in the entire audit process. Not only the execution is mapped - the planning can be done in the system and the performed audits can be monitored. To check the effectiveness, the defined measures are tracked and a validation is carried out. Topic-oriented evaluations provide the desired information on the desired key date. The high degree of automation will inspire employees as much as internal and external auditors.
Critical Incident Reporting System (CIRS)
The "CIRS" solution enables the continuous digital - and thus transparent at all times - recording, analysis, processing and evaluation of safety-relevant events. The automated and process-controlled execution ensures efficient task distribution to all groups and persons involved. Thanks to the completely paperless system, the transfer of knowledge to those responsible is fast, direct, complete and traceable.
Risk identification
Risks can occur at all points in a company. To be able to control them, they must first be identified and recorded. The consistently digital and automated solution "Risk Identification" supports the risk management process from identification to documentation and initial assessment. All employees of the company are provided with a simple way of recording an identified risk. The flow of information and the distribution of tasks to responsible persons and groups is automatically ensured.
Risk measure
Risk management only becomes efficient if the identified and assessed risks are also controlled. The solution "Risk Management" enables the continuous digital definition and processing of risk measures. The automation facilitates the distribution of measures and tasks and the subsequent controlling of the timely processing. Thanks to the seamless linking of information, traceability is guaranteed at all times - predefined evaluations present information in the desired viewing perspective at the touch of a button.
Cooperative process design
This solution is designed to meet the needs of cooperation with clients in the field of social work. It enables digital case management and documents individual and situation-specific solution concepts and treatment methods over the desired period of time. All steps from evaluation and situation assessment, analysis and diagnosis to goal setting, intervention planning and implementation can be digitally displayed, guided and evaluated.
Customer report
Use the unused potential of constructive customer complaints to optimise your services and products! With the solution "Customer Complaint" you will succeed in the continuous digital and automated handling of your complaint process, if desired with connection to your ERP system. All persons and departments involved are directly involved in the process and receive the tasks, measures and information relevant to them. Extensive evaluation options bundle all desired information and support you in the implementation of improvements and resulting innovations.
Improvement suggestion / idea management
Creative impulses in the form of ideas and suggestions for improvement can be managed company-wide with the solution "Improvement suggestion / idea management". From the recording of an idea to its evaluation by the review board for planning, analysis, decision and possible implementation, all information and persons involved are recorded digitally. At each automatically assigned step, the responsible person is guided in a self-explanatory and clearly arranged manner with regard to his or her task. Since all innovation potential is digitally available in the system, new ideas and impulses are easier to recognize through targeted evaluations.
Contract management
With the "Contract Management" solution, IMS provides a template that enables contracts to be stored, documented and managed in IMS PREMIUM. Missed contract termination deadlines, expired contracts or missed opportunities for contract renegotiation include
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Measurement system and equipment capability
Whether test and measurement equipment management or equipment inventory, this solution allows you to record, manage and monitor production and test equipment in IMS PREMIUM.
so that the story continues.
